Echelon Corporation
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Support for Integrators

Building a network system? Get the most out of your investment with a technical support package. Contact your local Echelon sales office or distributor for pricing information or to order service.

OSA Integration LonSupport Service*

(Model 90690 Datasheet)
Annual contract for two registered callers includes:

  • Technical phone or e-mail support by applications engineers
  • E-newsletters with technical and application tips, white papers, and new product announcements
  • Web seminars on technical and application tips

This contract covers the use and application of SLTA, PCLTA and PCC connectivity products; LonPoint product family; Device Manager product family; Protocol Analyzers; i.LON product families; LonMaker Integration Tool; and the LNS DDE Server.

*Available only to members of Echelon's Open Systems Alliance (OSA) program.

Integration Product Support Policy

Integration LonSupport Service

(Model 90695 Datasheet)
Annual support contract for one registered caller includes:

  • Technical phone or e-mail support by applications engineers
  • E-newsletters with technical and application tips, white papers, and new product announcements
  • Web seminars on technical and application tips

This contract covers the use and application of SLTA, PCLTA, and PCC connectivity products; LonPoint product family; Device Manager product family; Protocol Analyzers; i.LON product families; LonMaker Integration Tool; and the LNS DDE Server.

Integration Product Support Policy

Additional Caller Support

You can add an extra caller at the same site to an OSA Integration LonSupport Annual Service. Additional Caller Support runs concurrently with the existing LonSupport contract.

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Contact your local Echelon sales office or distributor for pricing information or to order service.