Echelon Cookies & Tracking Policy Notice

Effective starting: May 25, 2018

Echelon and our third party partners use various technologies to collect information, such as web beacons (also known as ‘tracking pixels’) and cookies, to help us deliver and improve our Products, Services and customer support, and to understand your use and that of our other customers; to provide you with customized information from our website and its webpages (the "Site"); to allow you to access and use Echelon’s Products, Services, Support or the Site without re-entering your username or password; and to determine whether an email has been opened and acted upon.


A “cookie” is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages, to determine how frequently particular pages are visited and to determine the most popular areas of our Site. Non-personal information such as browser type, operating system and domain names may be collected during visitors' use of the Site and this information may be used by us to improve Site usability and performance.

Session cookies: these are temporary cookies that remain in the cookie file of your browser until you close the browser. These cookies commonly are used by websites that require log ins to promote session security.

Analytical cookies: Our Site uses third party cookies, such as Google Analytics cookies to record the time of your first or most recent visit to our Site, the page(s) you visit; how long you stayed, and how you reached our website (i.e. Google search, keyword, link from other page etc.). We also may use cookies from Youtube (for videos on the Site), or from NASDAQ, Twitter, Facebook, LinkedIn, or other third party websites where we post feeds.


We use the information we obtain:

  • Where strictly necessary: We use session cookies and other technologies where essential in order to enable the Products and Services to provide the feature you have requested, such as remembering you have logged in; or for session security. We also use them in the provision of customer support to open and resolve matters that you report to us. We only keep cookies for the duration of your visit to our Site or the duration of the Services or customer support portal session except in the case of cookies which remember you for future visits, where you save your login name as referred to above, or otherwise where essential to the legitimate purpose for which the information was obtained.
  • For functionality: These cookies and similar technologies remember choices you make when interacting with the Site. We use these cookies to provide you with an experience more appropriate with your selections and to make your use of the Products, Services and customer support more tailored.
  • For performance and analytics: These cookies and similar technologies collect information on how users interact with the Site and enable us to improve how the Products, Services and customer support operate. For example, we use Google Analytics cookies to help us understand how visitors arrive at and browse our Site to identify areas for improvement such as navigation, user experience, and marketing campaigns.
  • Social media: These cookies are used when you share information using a social media sharing button or “like” button on our Sites or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.


Users located in the EEA (“EEA Users”) have the right to prohibit the use of certain cookies. Technical cookies such as cookies used to allow users to login, and functional cookies, such as those used to remember choices made by a user when accessing the website, usually do not require prior consent, and we do not require your express consent, but rather rely on this notice to advise you before using them.


Disabling cookies: To opt-out of our use of cookies, you can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Products, Services or Support.

You can adjust your browser to disable cookies or notify you of them. How you do that will depend on the type of Internet browser program your computer uses. You can follow the appropriate instructions for your specific browser type. This applies to addressing third party cookies as well.

All Privacy Policy preferences: You may opt out of receiving personalized Echelon communications as described in the Privacy Policy by contacting Echelon at


This Cookies & Tracking Notice may be updated from time to time. If we make any changes, we will revise the "effective starting" date at the top of this Policy and post it on our Site.


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